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FAQ for project authors

How do I create a QuickCapture project?

QuickCapture projects must be created using the QuickCapture designer. For steps on creating projects, see Create a project.

How is ArcGIS QuickCapture licensed?

To prepare projects, the Creator or GIS Professional user type with the Essential Apps bundle is required. A Standard user type with a QuickCapture add-on license can also be used. See ArcGIS account requirements for more information.

Does ArcGIS QuickCapture consume ArcGIS Online credits?

No. QuickCapture does not consume ArcGIS Online credits; however, storage of data captured with the mobile app will incur credit usage.

Why can't I sign in?

Do the following if you are having trouble signing in:

  • Verify that you typed your user name and password correctly.
  • Ensure that you are using an ArcGIS account, that it is a valid user type, and that the appropriate app bundle is assigned to you. See ArcGIS account requirements for more information.

How can I give feedback on the app?

To submit feedback directly from the mobile app, tap your profile icon and select Feedback from the menu. You can also provide feedback on the GeoNet QuickCapture community page or by sending an email to If you're experiencing issues using the app, contact Esri Technical Support.

How can I allow users to send feedback to me through the app?

By adding as a link in the description of your project, you can create a link that opens the email composer configured on the device, and prepopulate the To address with a specified email address. Edit the description in Settings > Project details.

Add mailto link to project description.

Can I customize the QuickCapture mobile app?

Yes. The source code for the QuickCapture mobile app is available in ArcGIS AppStudio, Esri's multiplatform mobile app development tool. Using AppStudio, you can configure QuickCapture with your own branding and presentation, or even alter the source code to change functionality.

Can I share a QuickCapture project publicly?

Yes, as long as your ArcGIS organization is licensed with ArcGIS Hub Premium.

Can QuickCapture be deployed though an MDM?

Yes. QuickCapture supports AppConfig and a portalURL parameter. This allows the mobile app to be configured with an enterprise URL when deployed. For more information, see ArcGIS Secure Mobile Implementation Patterns.

How can I include characters in an input mask that also form part of the masking syntax?

Use the escape character as listed in Input masks. For example, if you want your mask to allow a phone number with an area code of 909, you should enter \9\0\9 999-9999.