Skip To Content


The task tool provides a means for focused communication between Responder users and Manager users about specific actions undertaken during a mission. Tasks are created by mission analysts in Manager and assigned to a single Responder user to be fulfilled as part of the mission.

The task tool is comprised of the My Tasks and Task Details screens, but can also include the use of Reports (see Tasks with Reports below for details) and map interactions.

Every task has a status, which can be changed by either the mission analyst who created it or the Responder user it is assigned to. By default, tasks are in Assigned status when first created, but can be changed to In Progress, Paused, or Completed as appropriate.

Tasks contain a few specific details, initially populated during task creation but editable by mission analysts later. The details required for any task to be created are name, description, and location. Optional details are task priority and due date.

Every task is displayed on the map, represented by a point. This point changes color to reflect the task's status, allowing Responder users to easily identify and distinguish them from other points on the map. Tapping a task on the map opens the Task Details screen.

My Tasks

The My Tasks screen (also known as the Task List) is the screen on which Responder users can view and access the tasks assigned to them. Only tasks assigned to them will be visible. Tasks assigned to other mission members will never appear on the map or in the My Tasks screen.

When the My Tasks screen is opened, the map will zoom to the Task Extent automatically, displaying all assigned tasks and allowing Responder users to view them on the map. The My Tasks screen also includes a Zoom to Task tool, which allows the user to zoom the map directly to any task in the list.

Tasks are displayed on the list in chronological order, with the oldest at the top of the list. Every task is displayed with name, priority, and due date, along with the task status icon. Task priorities are denoted as Low, Medium, High, or Critical and displayed with a colored bar, for ease of identification in the list.

Tapping on a task in the list opens it in the Task Details screen.

Task Details

The Task Details screen displays all the information about a task included during its creation, but also has fields for Responder users to fill.

At the top of the Task Details screen is all of the information given in the My Tasks screen, (the task name, due date, priority), as well as the task's coordinate location. Below that is the task's description, given by the mission analyst and only visible from the Task Details screen.

On this screen, Responder users can change a task's status, add notes, or attach photos. After any of those actions, a user must tap the Update Task button in order for the change to be saved.


Task status and notes may be changed or edited at will, but an attachment cannot be deleted from a task once the task has been updated

Change a task's status

Changing a task's status can only be done from the Task Details screen. Changing the status will change how a task is displayed in the My Tasks screen and on the mission map. A task may be changed between statuses at will. However, a completed task cannot be accessed again and is not displayed anymore. This means that moving a task into Completed status and tapping the update button will cause the user to return to the My Tasks screen and remove the completed task from both the list and mission map.

To change a task's status, complete the following steps:

  1. Open the task Task Details screen.
  2. Tap the tasks's status icon.
  3. Select the status you want to change to.
  4. Tap Update Task.

Your task's status icon will be updated on both task screens and the mission map. If a task has a report attached to it, the Completed status will not be available. (See Tasks with Reports)

Add notes to a task

Notes can be added to a task by the assignee, and will be visible to mission analysts after the task has been updated. Notes have a 400 character limit and can be used in a variety of ways, depending on the needs of the task.

To add notes to a task, complete the following steps:

  1. Open the task Task Details screen.
  2. Tap the Notes field.
  3. Enter your desired text.
  4. Tap Update Task..

Notes can be edited up until the task has been placed in Completed status.

Attach photos to a task

Photos can be attached to a task in order to fulfill the task's requirements or provide additional information about a task. Photos can either be taken using the device's camera or attached from the device's gallery. The file types that are supported as .JPG, .JPEG, and .PNG.


Photos can be attached and deleted as necessary up until the task has been updated. Once updated, an attached photo cannot be altered, replaced, or removed from the task.

To attach a photo to a task, complete the following steps:

  1. Open the task Task Details screen.
  2. Tap the Attachments button.
  3. Select either the Camera or Gallery tool.
  4. Capture or select your photo.
  5. Tap Update Task..

Attached photos will appear in a list below the Attachments button.

Tasks with Reports

During task creation, mission analysts have the option to require that a Report be submitted in order to complete a task. In this instance, very little about the task is different, as the task will contain all the same tools and options as a normal task.

However, Responder users will not have the option to move a task into Completed status from the Task Details screen. Instead, users will see the Submit Report button at the bottom of the Task Details screen. Tapping this button will open the Report tool directly, allowing you to fill out the required fields as necessary. Once the report is submitted, the task is automatically moved into Completed status and removed from the task list and mission map.